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LMS Tutorial - START HERE
Company Overview
Core Values
Ray-Mont Policies
Job Descriptions, Organizational Charts, and Daily Checklists Per Role
Job Descriptions, Organizational Charts, and Daily Checklists Per Role / Job Descriptions
Job Descriptions, Organizational Charts, and Daily Checklists Per Role / Organizational Charts by Location
Job Descriptions, Organizational Charts, and Daily Checklists Per Role / Daily Checklist Per Role
Job Descriptions, Organizational Charts, and Daily Checklists Per Role / Daily Checklist Per Role / Export Logistics Agent
Job Descriptions, Organizational Charts, and Daily Checklists Per Role / Daily Checklist Per Role / Documentation Coordinator
Job Descriptions, Organizational Charts, and Daily Checklists Per Role / Daily Checklist Per Role / Documentation Coordinator / Ray-Mont Logistics Canada
Job Descriptions, Organizational Charts, and Daily Checklists Per Role / Daily Checklist Per Role / Documentation Coordinator / Ray-Mont Logistics America
Departmental Responsibilities by Location
Procurement
Procurement / Terminal Authorizations
Procurement / Railcar and Intermodal reference guide
Procurement / Transit Timelines by Location
Procurement / Grain Week Calendar
Shipping Containers
Poseidon
Poseidon / Building an Order in Poseidon
Poseidon / Building an Order in Poseidon / Carrier Quotations Management
Poseidon / Building an Order in Poseidon / Customer Quotations Management
Poseidon / Poseidon Processes
Documentation
Documentation / RLC Documentation
Zeus
Zeus / Zeus Processes
Terminal Information
Terminal Information / Charleston
Terminal Information / Montreal
Terminal Information / Prince Rupert
Terminal Information / Seattle
Terminal Information / Vancouver
Operational Resource Documents
Ray-Mont Services
Ray-Mont Pricing
Ray-Mont Pricing / On-Demand Charges – Canada – Agricultural
Ray-Mont Pricing / On-Demand Charges – America – Agricultural
Ray-Mont Pricing / On-Demand Charges – Canada – Forest Products
Ray-Mont Pricing / On-Demand Charges – America – Forest Products
Inventory
Inventory / Disclaimers/Terms & Conditions
Claims
Claims / Claim Type Flowcharts
Claims / Claims Team Processes
Claims / Claims Templates
Portal Support
Portal Support / Team Processes for Portal Demonstrations
Portal Support / Team Processes for the Business Module
Ray-Mont Reporting
The Supply Chain
Customer Service Corner
Longstanding Cargo
Longstanding Cargo / Process
Commercial
Commercial / Agriculture
Commercial / Agriculture / New Customer Onboarding
Commercial / Forest Products
Commercial / Resin
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Customer Onboarding Checklist
The Welcome Package
Customer Intake Form
Intro call AE Checklist
Intro call ELA Checklist
Intro call DC Checklist
ELA Poseidon Checklist
ELA Zeus Checklist
DC Poseidon Checklist
Personalized Customer Experience Checklist
Portal Support Checklist
Shipper Portal Guide
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